Terms of Service

Last updated: April 16, 2026  |  Jurdines, a DBA of Excello Enterprises LLC

Please read these Terms of Service ("Terms") carefully before using jurdines.com (the "Site"), operated by Excello Enterprises LLC, a Florida limited liability company, doing business as Jurdines ("Company," "we," "us," or "our"). By accessing, browsing, or placing an order on this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms in full. If you do not agree, please do not use this Site.

At a Glance Florida law governs this agreement  ·  All disputes in Sarasota County, FL  ·  No scraping or reverse engineering  ·  Liability capped at purchase price

1. Acceptance of Terms

By placing an order, creating an account, or otherwise using the Site, you confirm that you are at least 18 years of age, possess the legal capacity to enter into a binding contract, and accept these Terms unconditionally. Use of the Site by anyone under 18 is not permitted. If you are accepting these Terms on behalf of a business or organization, you represent that you have the authority to bind that entity.

2. Company Identity

This Site is owned and operated by Excello Enterprises LLC, a limited liability company organized and existing under the laws of the State of Florida, conducting business under the trade name Jurdines. All references to "Jurdines," "we," "us," or "our" in these Terms refer to Excello Enterprises LLC. Jurdines is a retail brand and does not constitute a separate legal entity.

3. Products, Pricing & Accuracy

All prices are displayed in U.S. dollars and are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue any product at any time without liability.

We make every effort to ensure that product descriptions, pricing, and imagery on this Site are accurate. However, Excello Enterprises LLC is not liable for minor typographical errors, inadvertent inaccuracies, or omissions in product descriptions or pricing. In the event of a material pricing error on a confirmed order, we reserve the right to cancel the order and issue a full refund. Product images are for illustrative purposes only; actual items may vary slightly in color, size, or appearance from what is depicted.

4. Product Use & Intended Purpose

All products sold on this Site are intended for their described, lawful purposes only. By purchasing a product, you agree to use it solely as intended and in accordance with all applicable laws and any manufacturer instructions included. Excello Enterprises LLC is not liable for any harm, injury, loss, or damage resulting from misuse, improper application, or use of any product for purposes other than those described. This includes, without limitation, using animal wellness or grooming products on humans, or using products in a manner inconsistent with their labeling.

5. Orders & Payment

All payment transactions are processed securely and exclusively by Stripe, Inc. By submitting payment information, you represent that you are authorized to use the payment method provided. We reserve the right to cancel or refuse any order at our sole discretion, including orders that appear fraudulent, abusive, or in violation of these Terms. A confirmed order acknowledgment does not constitute a binding contract until the order has been accepted and fulfilled.

6. Shipping & Delivery

Estimated shipping timeframes are provided in good faith and are not guaranteed. Risk of loss and title for purchased items pass to you upon delivery of the order to the shipping carrier. We are not liable for delays, losses, or damages caused by carriers, customs clearance, weather events, or any other circumstances outside our reasonable control.

7. Returns & Refunds

All returns, refunds, and exchanges are governed exclusively by our Refund & Return Policy, which is incorporated into these Terms by reference. By placing an order you acknowledge and accept that policy, including its Final Sale provisions and Return Authorization requirements.

8. Intellectual Property

All content on this Site — including, without limitation, the Jurdines name, trade name, logo, brand identity, product photography, copywriting, wellness guides, marketing content, AI-assisted or human-authored editorial, software code, design elements, and the architecture of the Jurdines Progressive Web Application — is the exclusive property of Excello Enterprises LLC or its licensors, and is protected under U.S. and international copyright, trademark, trade dress, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site solely for personal, non-commercial shopping purposes. You may not:

  • Reproduce, copy, republish, or distribute any Site content without express written consent;
  • Create derivative works based on any Jurdines content or branding;
  • Use the "Jurdines" name, logo, or brand assets in any manner without prior written authorization from Excello Enterprises LLC;
  • Frame, mirror, or scrape any portion of this Site or its content;
  • Use automated tools, bots, crawlers, or scripts to access, index, or extract data from this Site.

9. Prohibited Conduct & Technical Integrity

In addition to the intellectual property restrictions above, you agree not to:

  • Use the Site for any unlawful, fraudulent, or harmful purpose;
  • Transmit spam, malware, or any malicious code;
  • Attempt to gain unauthorized access to any part of the Site, its servers, or its databases;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Jurdines Progressive Web Application or any associated software;
  • Interfere with or disrupt the integrity or performance of the Site or its infrastructure;
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
  • Harvest, scrape, or collect any user data, product data, or pricing data from this Site.

Violations of this section may result in immediate termination of your access and may expose you to civil and/or criminal liability.

10. Disclaimer of Warranties

The Site and all of its content, products, and services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Excello Enterprises LLC expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, free of viruses, or that any defects will be corrected. No oral or written information obtained from us shall create any warranty not expressly stated herein.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Excello Enterprises LLC, its officers, directors, members, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or the cost of substitute products — arising out of or in connection with your use of, or inability to use, this Site, any product purchased through it, or any content accessed on it, even if we have been advised of the possibility of such damages.

In all cases, our total aggregate liability to you for any claim arising under these Terms shall not exceed the amount you actually paid for the specific product or service giving rise to the claim. This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise).

12. Indemnification

You agree to defend, indemnify, and hold harmless Excello Enterprises LLC and its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Site or any product purchased through it; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of a third party; or (d) any content you submit to us.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law provisions. Any legal proceedings, actions, or disputes arising out of or relating to these Terms or your use of this Site shall be conducted exclusively in the state or federal courts of Sarasota County, Florida. You irrevocably consent to the personal jurisdiction of those courts and waive any objection to venue in Sarasota County. If you are located outside the United States, you acknowledge that this governing law clause may affect your local rights.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted to this page with a revised "Last updated" date. Your continued use of the Site after any modification constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and Excello Enterprises LLC with respect to your use of this Site, and supersede all prior agreements, understandings, or representations.

17. Contact

Legal inquiries regarding these Terms should be directed to:
Excello Enterprises LLC, d/b/a Jurdines
Legal: legal@jurdines.com
General: hello@jurdines.com
Concierge & Orders: concierge@jurdines.com